Refund Policy

1. General Refund Policy

At Nextly AI, we strive to provide the best service possible. However, if you are not satisfied with your purchase, we are here to help.

2. Eligibility for Refunds

Refund requests must be submitted within 14 days of the initial purchase. To be eligible for a refund, you must meet the following criteria:

• The request is made within the 14-day window.
• You have not consumed more than 20% of the course content or utilized the main AI roadmap features extensively.
• You have a valid reason for the refund request.

3. Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Subscription renewals (unless cancelled before the renewal date).
• Completed mentorship sessions.
• One-off digital downloads or specialized AI reports already generated.

4. Process for Requesting a Refund

To start a refund request, please email our support team at support@nextlyai.com with your order details and the reason for the request. We will review your request and get back to you within 3-5 business days.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at:
support@nextlyai.com